Fix Workforce Performance Starting Today and for Your AI Future

Workforce performance issues are holding your business back today and will only get worse with AI.

We See What Employers Are Dealing With Every Day

Across industries, employers are facing the same workforce challenges—problems that affect productivity, culture, customer experience, and business results.

Employees lack accountability and ownership
Poor communication and teamwork
Low engagement and professionalism
Difficulty retaining reliable workers
AI is not delivering business results

This isn’t just a hiring problem - it’s a workforce performance problem - that will become a much bigger problem with AI.

“89% of recruiters say when a new hire doesn’t work out, it’s usually because of a lack of human skills.” - LinkedIn

We Fix Workforce Performance at the Human Skills Level

The Six Human Skills

Adaptability & Resilience

Accountability & Ownership

The ability to adjust quickly, stay focused under pressure, and move forward through challenges. Employees who are adaptable and resilient don’t get stuck—they respond, recover, and keep progress moving.

Accountability & Ownership

Taking responsibility for actions, results, and follow-through. Employees who demonstrate accountability don’t wait to be told—they take initiative, own outcomes, and do what it takes to get the job done.

Passion & Grit

Accountability & Ownership

Communication & Influence

The drive to stay committed, motivated, and persistent even when work gets difficult. Employees with passion and grit bring energy to their role and push through obstacles to achieve results.

Communication & Influence

Critical Thinking & Problem Solving

Communication & Influence

The ability to clearly express ideas, actively listen, and work effectively with others. Strong communicators build trust, align teams, and influence outcomes in every interaction to drive results.

Critical Thinking & Problem Solving

The ability to analyze situations, evaluate information, and make sound decisions. Employees with strong critical thinking don’t just react—they assess, prioritize, and solve problems effectively.

Curiosity and Self-Learning

Critical Thinking & Problem Solving

The ability to continuously learn, ask better questions, and adapt to new information. Employees with strong curiosity and self-learning don’t wait for direction—they explore, experiment, and develop new skills.

How We Improve Workforce Performance

Workshops

On-Going Programs

Highly interactive session focused on real business scenarios and immediate application. Your team will strengthen how they think, communicate, and use AI—driving measurable improvements in performance right away.

On-Going Programs

Build on the workshop with structured, ongoing sessions that reinforce learning through practice, real-world application, and coaching. This ensures your team continues to improve performance over time—not just in a single event.

Workshop Participants

“An insightful reminder that being human remains our most valuable asset. In today’s AI-driven landscape, Todd and the Human Skills EDU workshop reinforced the importance of empathy, integrity, and clear communication in achieving enduring professional excellence.” -Marvens Sanon, Human Skills EDU Workshop Participant

“Through activities and group discussions, the Human Skills EDU workshop helped me see how I respond to challenges and how small mindset shifts can lead to real progress in my work life.”

-Libasse Ka, Human Skills EDU Workshop Participant

"Todd at Human Skills EDU put on an excellent workshop with good examples and practical group exercises to help me upskill my Human Skills. Interacting with others was also an excellent way to explore the ideas."

-Sean Tierney, Human Skills EDU Workshop Participant

"The workshop results confirmed that there is a dire need for the workforce as a whole to upskill their human skills to survive in the AI age" - Jeff Turgeon, Executive Director of MassHire Workforce Board Central Region

Why This Matters Even More Now

AI is being built into the tools businesses already use every day. But technology alone does not create better outcomes. Companies using the same tools will get very different results based on the strength of their people.

The Missing Link - Human Skills:

Communication determines how well teams use new tools
Accountability drives follow-through and adoption
Critical thinking improves decision-making and judgment
Adaptability helps employees work effectively through change
Passion and grit drives business results
Curiosity and life-long learning development

AI doesn’t fix performance problems—it exposes them.

No Cost to Eligible Massachusetts Employers

Human Skills EDU is officially approved for funding eligibility through the Massachusetts Workforce Training Fund Express Program.

Eligible employers can receive 100% reimbursement — your company has already paid into the fund, and this training is available to you at no cost once approved.

Apply for Workforce Training Fund -100% Reimbursed

Fix Workforce Performance Starting Today and for Your AI Future

We See What Employers Are Dealing With Every Day

We Fix Workforce Performance at the Human Skills Level

The Six Human Skills

Adaptability & Resilience

Accountability & Ownership

Accountability & Ownership

Accountability & Ownership

Accountability & Ownership

Accountability & Ownership

Passion & Grit

Accountability & Ownership

Communication & Influence

Communication & Influence

Critical Thinking & Problem Solving

Communication & Influence

Critical Thinking & Problem Solving

Critical Thinking & Problem Solving

Critical Thinking & Problem Solving

Curiosity and Self-Learning

Critical Thinking & Problem Solving

Critical Thinking & Problem Solving

How We Improve Workforce Performance

Workshops

On-Going Programs

On-Going Programs

On-Going Programs

On-Going Programs

On-Going Programs

Workshop Participants

Why This Matters Even More Now

AI is being built into the tools businesses already use every day. But technology alone does not create better outcomes. Companies using the same tools will get very different results based on the strength of their people.

No Cost to Eligible Massachusetts Employers

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